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AI/ML Engineer

EngineeringRemoteFull-time

Why this role

FlyingToast's core value proposition is AI content that matches a company's real brand voice, not generic generated copy. This role owns the content generation pipeline: prompts, brand voice matching, quality scoring, knowledge extraction, and retrieval. You'll work with LLM APIs and build systems that make AI output useful, reviewable, and on-brand.

What you'll do

  • Design and optimize LLM prompts for brand voice matching across 13+ social platforms
  • Build and iterate on content generation pipelines with quality scoring and guardrails
  • Develop brand knowledge extraction from PDFs, websites, and unstructured text
  • Experiment with embedding models, vector search, and retrieval strategies
  • Monitor AI output quality and build feedback loops from engagement data
  • Stay current with LLM capabilities and integrate new models as they ship

What we're looking for

  • 3+ years working with LLMs in production (not just prototypes)
  • Deep experience with prompt engineering, RAG architectures, and embedding systems
  • Understanding of content safety, compliance constraints, and responsible AI practices
  • Ability to evaluate AI output quality both quantitatively and qualitatively
  • Comfort working in PHP/Laravel. You do not need to be an expert, but you will write production code.

Nice to have

  • Experience in regulated industries (legal, finance, healthcare)
  • Background in NLP or computational linguistics
  • Familiarity with Anthropic's Claude API and tool use patterns
  • Experience with content generation at scale

What success looks like

In your first 6 months...

  • Content generation quality scores consistently beat our baseline across all platform types
  • Brand voice matching is strong enough that users trust drafts as a starting point
  • Knowledge extraction pipeline handles new document types reliably with minimal manual intervention

Compensation

$150,000-$200,000/year

ABOUT US

About FlyingToast

FlyingToast is an AI-powered social media platform for business teams. We help companies in law, finance, healthcare, consulting, and tech generate on-brand social content and publish it across 13+ platforms. We're early-stage and building quickly, so every role is close to the product, customers, and technical decisions.

BENEFITS

Benefits & perks

Remote-first

Work from anywhere with a schedule that fits focused work

Flexible hours

Async by default, with meetings only when they help

Real ownership

Own meaningful projects from idea to shipped product

Learning support

Books, courses, and tools when they help you do the job better

Work setup

We'll help you get the core equipment you need

Flexible time off

Take time off with clear planning and handoffs

VALUES

Our values

Ship fast, learn faster

We ship in small steps, learn from real usage, and keep momentum without lowering the bar.

Practical AI

AI is central to the product, but the standard is usefulness: reliable workflows, strong brand fit, and clear user control.

Quality over quantity

Our customers need work they can trust. We care about reliability, clarity, and details that make the product feel dependable.

Ownership, not tasks

You own outcomes, not task lists. We expect people to make decisions, explain tradeoffs, and improve the work around them.

CULTURE

How we work

  • Async-first, small distributed team across multiple time zones
  • High ownership, low meeting load
  • Modern tooling and a Laravel/Vue codebase that moves quickly
  • Short feedback loops with regular product reviews

APPLY

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AI/ML Engineer

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13+Platforms
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BrandVoice guardrails

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