Help & Support

FlyingToast is an AI-powered social media automation platform built for corporate teams. Upload your brand data, connect your social accounts, and generate on-brand content for your channels.

Upload PDFs, paste your website URL, or enter text about your brand. Our AI analyzes your materials to understand your tone, vocabulary, values, and audience - then uses that knowledge for every piece of content it creates.

You can connect the platforms currently marked available on the Channels page. Publishing, Autopilot, analytics, and Inbox support are shown separately, while integrations still in development are clearly marked Coming soon.

Yes. Every new organization gets a 14-day free trial with defined usage allowances. No credit card is required.

Select your target platforms, optionally provide a topic or prompt, and click Generate. Our AI creates platform-optimized content that matches your brand voice, including hashtags and image suggestions.

Yes. In approval mode, generated drafts stay in your queue for editing, approval, or dismissal. If you enable Autopilot, posts that clear your checks can be scheduled automatically while held items remain under your control.

Autopilot writes and schedules posts for LinkedIn, Instagram, Facebook, X and Bluesky using your cadence, publishing mode, and guardrails. Posts that need a decision stay in review.

In approval mode, generated drafts stay in your queue. Review each post, make edits if needed, then approve it for publishing or dismiss it. Drafts stay pending until you act.

PDFs, website URLs, plain text, and spreadsheets. We also support brand assets like logos and images. The more data you provide, the better the AI understands your brand.

Our AI uses advanced language models to analyze and replicate your brand's tone, vocabulary, and messaging style. Each post receives a brand score indicating how well it matches your voice profile.

Yes. Every plan includes a monthly AI image allowance (30 on Starter, 120 on Growth, 300 on Scale). Studio Images is an optional recurring add-on that routes future fresh images through FlyingToast’s most advanced image generation profile without increasing monthly image quantity.

FlyingToast integrates leading AI models behind the scenes for content generation, brand analysis, image generation, and semantic search. All AI processing happens server-side with your data encrypted in transit and at rest. The model stack evolves as the AI landscape changes.

Each plan includes a set number of channels rather than billing per channel. Starter is $49 a month and includes 3 connected channels, with posts and images included too. If you need more channels, move up a plan in Billing.

Yes. Move between Starter, Growth, and Scale at any time. Upgrades apply immediately with a prorated invoice, and downgrades apply at your next renewal so you keep what you have paid for.

Removing Studio Images stops future Studio routing after the billing update succeeds. Already generated media remains unchanged. Stripe handles any eligible proration or refund policy; FlyingToast does not create image credits or stored-value balances.

After 14 days, you'll need to choose a plan to continue using FlyingToast. Your brand data and generated content stay available, and connected social accounts remain available for 7 more days. If billing is not restored during that window, FlyingToast removes the connected social accounts.

We offer a full refund within 14 days of your first paid subscription. After that, no refunds are provided for partial billing periods. Contact [email protected] to request a refund.

All data is encrypted in transit (TLS) and at rest. We use multi-tenant isolation so your organization's data is completely separate from others. Access is protected by bcrypt passwords and optional two-factor authentication.

Yes. We support data access requests, data portability, and the right to be forgotten. Soft-deleted data is permanently removed after 90 days. See our Privacy Policy for full details.

Yes. You can export your brand data, generated content, and analytics at any time from your organization settings.

Only members of your organization can access your brand data. AI processing uses third-party model providers (disclosed in our sub-processors list under Privacy) but your data is not stored by these providers beyond processing.